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The Orlando Health Way

6 Strategic Imperatives

Embrace Quality & Safety

Embrace Quality & Safety

Providing the best quality care for our patients in the safest environments.

Earn Physician Loyalty

Earn Physician Loyalty

Working collaboratively with our physician partners to earn their loyalty.

Be Your Best Place to Work

Be Your Best Place to Work

Treating our team members with care and respect so Orlando Health is the very best place to work.

Drive Growth & Innovation

Drive Growth & Innovation

Driving growth and innovation to ensure our customers have easy access to the latest treatments and services available.

Strengthen Economics

Strengthen Economics

Strengthening our economics so we can continue to serve the needs of our community.

Serve Our Customers Well

Serve Our Customers Well

Providing the best possible experience for our customers – patients and their loved ones.

Web OHI Boiler Plate English Mobile Infographic

Orlando Health Medical Group is a physician-led group made up of more than 500 office locations and 55 specialties encompassing cardiology, gastroenterology, neurology, oncology, orthopedics, primary care, pediatric specialties, surgical care and women’s services. For even the most complex cases, Orlando Health Medical Group delivers an elevated standard of access, expertise and experience with board-certified specialists, next-level treatments and leading-edge technology. Orlando Health Physician Associates, the medical group’s network of adult and pediatric primary care doctors, offers same-day and virtual appointments so patients have convenient access to comprehensive primary care services.

Florida Medical Clinic Orlando Health is a multi-specialty physician group consisting of 40  specialties including cardiology, endocrinology, gastroenterology, rheumatology , orthopedics, neurology, pediatrics, primary care and women’s services. Serving Pasco, Pinellas and Hillsborough counties, Florida Medical Clinic Orlando Health leads the community in offering coordinated and preventative care for all patients. 

Baptist Health Medical Group is Alabama’s largest care network with more than 85 providers with specialties including cardiology, digestive health, emergency care, orthopedics, primary and surgical care, pulmonology, urology and women’s services. With 70 primary and specialty care clinics, Baptist Health Primary and Specialty Care Network provides comprehensive and more streamlined care. 

Orlando Health’s approach supports a true patient-centered delivery of healthcare. Aligned with the way our patients experience healthcare within our system, Orlando Health’s specialty institutes coordinate care throughout the patient journey, based on individual needs.

Orlando Health has developed strict criteria for the creation of institutes for our core services. These criteria are: 

  • Clinical excellence – providing advanced care and support services across the full continuum
  • Physician alignment – leveraging physician leadership to set the models for evidence-based care
  • Research – having dedicated resources for a robust research program to improve clinical outcomes
  • ducation – training medical professionals and the community

By coordinating critical functions across the care continuum, we create value for the patient and support our goals of improved access, care continuity and optimal clinical outcomes. 

The system’s specialty institutes are: 

Orlando Health provides a comprehensive range of outpatient medical services with more than 115 outpatient sites. Featuring state-of-the-art facilities and highly skilled medical teams, our outpatient centers deliver the highest quality healthcare in an environment that offers more convenience and less stress for patients and their families.

Licensed physicians and certified technologists committed to providing excellent patient care utilize advanced technology to administer tests that aid in detection, diagnoses and treatment therapies that will result in the best possible outcomes. One key facet of our outpatient care is timely, cost-effective and high-quality diagnostic services. These include pathology and laboratory medicine, radiology and imaging, and nuclear medicine, with an array of testing, such as angiography, bone density scan, CT scan, mammography, MRI, ultrasound and X-ray.

In addition to diagnostic services, we provide a comprehensive range of other outpatient medical services that include advanced catheterization, surgical and endoscopic procedures, neuro diagnostics, cardiology, wound care and rehabilitation therapy. Orlando Health offers convenient imaging, lab and urgent care locations with dedicated facilities to include Orlando Health Imaging Centers, Orlando Health LabWorks and CareSpot Urgent Care – Orlando Health (in partnership with FastMed Urgent Care).

Orlando Health’s stand-alone emergency rooms serve the region’s growing needs with full-service adult and pediatric emergency care. They feature board-certified emergency medicine physicians; nurses certified in Advanced Cardiac Life Support, Pediatric Advanced Life Support and with advanced training in trauma; dedicated cardiac/respiratory resuscitation rooms; cardiac monitoring; diagnostic imaging including CT scan, ultrasound and X-ray; and full-service laboratory services. Current and announced locations are:

In Development:

  • Brevard
  • Orlando Health Emergency Room – Eustis
  • Orlando Health Emergency Room – Lutz (Opening 2026)
  • Orlando Health Emergency Room – North Lakeland (Opening 2026)
  • Orlando Health Emergency Room – Orange City
  • Orlando Health Emergency Room – Wildwood
  • Orlando Health Emergency Room - Jacksonville, AL

PLEASE NOTE: This is not an urgent care. Services and care are billed at emergency department rates.

Orlando Health’s transitional care embodies the continuum of care needed to help our patients recover fully after an illness or injury. Coordinating continued care after a patient’s hospital discharge improves health outcomes, enhances efficiency of care and reduces hospital readmissions and the cost of healthcare services. Through the collaborative efforts of our physicians, clinicians, social workers and entire healthcare team, patients will experience the caring road to recovery that Orlando Health offers, including rehabilitation services, home care, telemedicine monitoring, a home-delivery pharmacy program and many other innovative programs.

Orlando Health also is home to skilled nursing facilities, an in-patient behavioral health facility under the management of Acadia Healthcare, home healthcare services in partnership with LHC Group and urgent care centers in partnership with FastMed Urgent Care. 

198606 Web OHI Corporate Brand System Map

Awards & Recognitions

2025202420232022202120202019201820172016

“A” Hospital Safety Grades – Fall 2025

The Leapfrog Group (Orlando Health Bayfront Hospital, Orlando Health Horizon West Hospital, Orlando Health Melbourne Hospital and Orlando Health South Lake Hospital)

Recognizes commitment to patient safety and quality care; this was the 15th consecutive “A” grade for Orlando Health South Lake, third consecutive for
Orlando Health Horizon West and Orlando Health Melbourne, and second consecutive for Orlando Health Bayfront.

Top Teaching Hospital

The Leapfrog Group (Orlando Health Jewett Orthopedic Institute and Orlando Health Winnie Palmer Hospital for Women and Babies)

Among just 73 hospitals in the nation to receive this elite annual recognition — one of the most competitive honors U.S. hospitals can earn for excellence in patient safety and quality of care.

Top Children’s Hospital

The Leapfrog Group

One of only 15 hospitals in the nation to receive this elite annual recognition — one of the most competitive honors U.S. hospitals can earn for excellence in patient safety and quality of care.

Best Children’s Hospitals 2025-26

U.S. News & World Report

Named among the top pediatric facilities in the nation at No. 6 in the Southeast, No. 2 in Florida and No. 1 in Central Florida; nationally ranked in top 50 in seven pediatric specialties; recognized for 16th consecutive year.

100 Top Hospitals® Fortune/PINC AI™

Medium Community Hospitals (Orlando Health South Lake Hospital)

Recognizes hospitals that bested their peers on key performance indicators, including measures of clinical outcomes, operational efficiency, patient experience and financial health; third time in five years that Orlando Health South Lake has earned this award, ranking No. 15 out of 800 medium-sized community hospitals.

150 Top Places to Work in Healthcare

Becker’s Healthcare (Orlando Health)

Celebrates hospitals, health systems and healthcare companies that go above and beyond to foster outstanding workplace cultures; named for sixth consecutive year.

2025 ENA Lantern Award

Emergency Nurses Association (Orlando Health Arnold Palmer Hospital for Children, Orlando Health Bayfront Hospital and Orlando Health – Health Central Hospital)

Recognizes excellence in emergency departments, showcasing accomplishments in incorporating evidence-based practice and innovation into emergency care and serving as a visible symbol of the organization’s commitment to quality, safety and a healthy work environment

2025 Women’s Choice Award for Best Hospitals™

(Orlando Health - Health Central Hospital, Orlando Health Orlando Regional Medical Center and Orlando Health South Lake Hospital)

Identifies the nation’s best hospitals based on robust criteria that includes relevant clinical performance, patient satisfaction and appropriate accreditations. Orlando Health – Health Central earned awards for patient safety and bariatrics; Orlando Health ORMC earned awards for bariatrics, cancer care, stroke care and women’s services; Orlando Health South Lake earned awards for patient safety, orthopedics and mammography.

“A” Hospital Safety Grades – Spring 2025

The Leapfrog Group (Orlando Health Bayfront Hospital, Orlando Health Horizon West Hospital, Orlando Health Melbourne Hospital, Orlando Health South Lake Hospital, Orlando Health Rockledge Hospital and Orlando Health South Seminole Hospital)

Recognizes commitment to patient safety and quality care; Orlando Health Bayfront earned its first “A” grade as part of Orlando Health; Orlando Health Horizon West Hospital and Orlando Health Melbourne each earned second consecutive “A” grades; Orlando Health South Lake received its 14th consecutive “A” grade.

America’s Greatest Workplaces for 2025

Newsweek (Orlando Health)

Recognizes the greatest workplaces in the United States based on their performance on a range of relevant metrics from the perspective of U.S. employees, including an assessment of publicly accessible data, over 400,000 employee interviews and over 4.9 million comprehensive company reviews.

Beacon Awards for Excellence

American Association of Critical-Care Nurses (AACN) (Orlando Health - Systemwide)

As of August 1, 2025, 31 hospital units across the system hold active Beacon Awards for Excellence in bedside care – more than any other healthcare system in Florida; awarded to units that employ evidence-based practices to improve patient and family outcomes.

Best Places to Work 2025

Glassdoor (Orlando Health)

Highlights sentiments such as workplace culture, professional development opportunities, benefits, leadership and more as determined by employee reviews across nine workplace categories. Out of nearly 2.8 million company profiles on Glassdoor, Orlando Health ranked 73rd out of 100 on the U.S. Large list with an impressive 4.3 rating.

Best Places to Work 2025

Modern Healthcare (Orlando Health Advanced Rehabilitation Institute, Orlando Health Jewett Orthopedic Institute and Orlando Health St. Cloud Hospital)

Celebrates healthcare organizations nationwide with positive work environments and team members who are engaged and empowered; fourth consecutive year for Orlando Health St. Cloud; second consecutive year for Orlando Health Jewett Orthopedic Institute.

Best Regional Hospitals 2025-2026

U.S. News & World Report (Orlando Health Orlando Regional Medical Center, Orlando Health Dr. P. Phillips Hospital and Orlando Health Lake Mary Hospital)

Recognized for meeting rigorous quality and safety standards; ranked No. 2 in Orlando Metro Area and No. 5 in Florida; nationally ranked in two adult specialties: Cardiology, Heart and Vascular Surgery (No. 50) and Diabetes and Endocrinology (No. 46); rated high performing in six adult specialties and in 21 common adult procedures and conditions.

Get with the Guidelines®: Gold Achievement – AFib

American Heart Association (AHA) (Orlando Health Orlando Regional Medical Center)

Recognized for consistently following the most up-to-date, research-based guidelines for the treatment of atrial fibrillation.

Get with the Guidelines®: Gold Plus Achievement – Heart Failure

American Heart Association (AHA) (Orlando Health South Lake Hospital)

Recognized for consistently following the most up-to-date, research-based guidelines for the treatment of heart failure.

Get with the Guidelines®: Gold Plus Achievement - Stroke

American Heart Association (AHA) (Orlando Health Bayfront Hospital, Orlando Health Dr. P. Phillips Hospital, Orlando Health – Health Central Hospital, Orlando Health Orlando Regional Medical Center, Orlando Health South Lake Hospital, Orlando Health St. Cloud Hospital, Baptist Health Brookwood Hospital, Baptist Health Shelby Hospital)

Recognized for consistently following the most up-to-date, research-based guidelines for the treatment of stroke.

Great Place To Work® Certification™

Great Place to Work® (Orlando Health)

Global certification recognizing outstanding places of employment based entirely on employee responses in random survey. Of those completing survey, 88% said Orlando Health is a great place to work, compared to 57% of employees at a typical U.S.-based company; 93% said they feel good about the ways the organization contributes to the community; 93% said they were made to feel welcome when they joined the organization; 92% said they are proud to tell others they work here.

High Performing Hospitals – Common Adult Procedure and Condition Ratings 2025-26

U.S. News & World Report (Orlando Health Orlando Regional Medical Center, Orlando Health Dr. P. Phillips Hospital and Orlando Health Lake Mary Hospital [21]; Orlando Health South Lake Hospital [6]; Orlando Health – Health Central Hospital and Orlando Health Horizon West Hospital [7]; Orlando Health Melbourne Hospital [2]; Baptist Health Brookwood Hospital [3]; Baptist Health Princeton Hospital [5]; Baptist Health Shelby Hospital [1])

Recognizes hospitals for care of specific and more commonly required individual procedures and conditions that is significantly better than the national average.

Magnet Recognition Program®

American Nurses Credentialing Center (Orlando Health Arnold Palmer Hospital for Children / Orlando Health Winnie Palmer Hospital for Women and Babies; Orlando Health Orlando Regional Medical Center)

Gold standard of nursing excellence that recognizes healthcare organizations for provide nursing excellence.

Top Workplaces USA 2025

USA Today (Orlando Health, Orlando Health Bayfront Hospital)

Recognizes organizations that create positive work environments, foster team member satisfaction and promote a sense of community within their teams; based entirely on employee feedback. Orlando Health ranked 27th out of 100 organizations nationwide with 2,500+ team members. It is the top-ranked healthcare system in Florida and the second-highest ranked employer nationally in the Hospitals and Health Systems category. Orlando Health Bayfront was recognized in the category of companies with 1,000 to 2,400 team members.